Use of www.katerinamarmagioli.com

These General Conditions apply to the website www.katerinamarmagioli.com By using this website you commit yourself (hereafter the client) to accept and to respect these general conditions.

PURCHASE AT www.katerinamarmagioli.com

Moreover these general conditions apply to all contracts concluded with Katerina Marmagioli and they contain all mutual rights and obligations between the client and Katerina Marmagioli. 

The client declares that previously to the conclusion of any contract with Katerina Marmagioli he/she took notice of the general conditions as published on the website www.katerinamarmagioli.comand declares expressly to accept them.

This declaration of acknowledgment and acceptance is done by the” internet client” by an electronic confirmation and by the ‘non internet client” from the moment of agreement with the offer and the subsequent payment of the agreed amount.

This website has been created and is managed by Katerina Marmagioli.

Definitions

  • Katerina Marmagioli is a jewelry brand which belongs to Aikaterini Lydia Marmagkioli (incorporated and based in Greece) and KM Jewelry Florida LLC (incorporated and based in the US).
  • Purchaser: any natural person or person created by law who enters into a contractual relation of any type with Katerina Marmagioli;
  • Consumer buyer: any natural person or person created by law who buys products or services present on the market;
  • Client: any person who accedes to the www.katerinamarmagioli.com website and who has or not a contractual relation with Katerina Marmagioli;
  • Person: any natural person, a person created by law, or a factual association;
  • Products: the object of one or more contracts;
  • Prices on the website: The indication of a product price on the website www.katerinamarmagioli.com contains a final offer and they are fixed in US Dollars.
  • Identification Modes: The security systems mentioned in the General Conditions which have to be used by the client to get access to and to use the website www.katerinamarmagioli.com, and to secure the access to these sites, consisting of a user name and a password.

Scope of application

These general conditions apply to the use of www.katerinamarmagioli.com website, to all offers by Katerina Marmagioli and to all contracts concluded with Katerina Marmagioli and contains the mutual rights and obligations of the client and Katerina Marmagioli.

Unless expressly agreed otherwise in a written form, no derogations to the present general conditions will be accepted. All clauses which were not subject to derogation will remain fully in force.

The client’s own general and/or billing conditions will never apply to the contracts concluded with Katerina Marmagioli.

Worldwide sales

Katerina Marmagioli’s jewels are sold worldwide; however, payments on this website are only accepted by US Clients and are delivered to addresses in the US.  For Worldwide sales and Worldwide Shipping please contact Katerina Marmagioli at kmarmagioli@gmail.com or +32472660109.

IP rights

Katerina Marmagioli offers a jewelry line of high quality and standing under its own name and brand. This jewelry line is offered and showed on the website and at the specific points of sale.

All products manufactured and sold under Katerina Marmagioli’s name and brand are protected by national and international law (i.e. intellectual property rights) and are property of Katerina Marmagioli (Aikaterini Lydia Marmagkioli/ KM Jewelry Florida LLC). It is forbidden to use the commercial names and brands ‘Anomy’ and ‘Katerina Marmagioli’ and to use, copy, reproduce, modify, disclose, distribute, supply, retail jewelry under the brand ‘Anomy’ and ‘Katerina Marmagioli’ or to transfer any rights to thirds. The client commits himself to indemnify and to guarantee Aikaterini Lydia Marmagkioli/KM Jewelry Florida LLC against all claims or lawsuits of third parties, for damages caused by infringements of these obligations.

Mistakes and clerical errors

Information, pictures, descriptions on www.katerinamarmagioli.com or the information given by email, by chat communication – and/or by phone are as precise as possible. But Katerina Marmagioli cannot be held liable for mistakes, clerical errors, erroneous mentions or lack of information.

When the client faces unclear information he/she can always contact a representative of Katerina Marmagioli.

Pictures

Katerina Marmagioli provides a realistic and detailed picture of jewels on the website. It could happen that a product is enlarged or reduced on the picture in order to allow the client to have a detailed view of the product. The client must be aware that each screen is calibrated in a different way so that image and colours can be slightly different from reality.

Availability

The client can verify the availability of a product on the website www.katerinamarmagioli.com. The data concerning a product (i.e. the price) are subject to changes and do not bind Katerina Marmagioli.

In case of unavailability of the product and even if the (potential) client has transferred money to Katerina Marmagioli by wire transfer or via credit card (hereby endorsing its intention to purchase), this does not bind Katerina Marmagioli to deliver and Katerina Marmagioli can still decide to repay the same sum. Of course Katerina Marmagioli commits to communicate as soon as possible the reason of repayment.

CONCLUSION OF CONTRACT

Previous to the conclusions of any contract between an internet client and Katerina Marmagioli the client must select a certain product and fill in the data asked by www.katerinamarmagioli.com. By doing so the client only expresses his intention to purchase a certain product. The contract is concluded provided that the client has fully paid the purchase price. In case Katerina Marmagioli did not receive any payment, nor any confirmation of payment, Katerina Marmagioli will be entitled to resolve the contract in a unilateral manner and without notification to the client.

Valid contract

When the contract has been concluded through the website, both the client and Katerina Marmagioli explicitly declare that the contract has been valuably concluded by means of electronic communication. Parties declare that the contract has obligatory force notwithstanding the lack of physic signature. The electronic data of Katerina Marmagioli are accepted as evidence.

WEBSITE ACCESSIBILITY

The www.katerinamarmagioli.com website will be accessible every day, 24 hours a day.

To purchase a product, the client must proceed with the identification mode provided by the website.

Katerina Marmagioli will secure as much as possible the communication line for ‘access to’ and ‘use of’ its website, therefore Katerina Marmagioli reserves the right to change the access procedure, the identification mode, the access to this identification mode and the security measures.

Use of a password

In some cases, the client may have to use a password to access certain parts of the website www.katerinamarmagioli.com.

Access to these parts without using the password is strictly forbidden. The client has to keep the received password secret. The client commits himself to inform Katerina Marmagioli immediately in case his password has been disclosed to third parties or in case he received the password through person/company other than Katerina Marmagioli. Any use of the services of Katerina Marmagioli if required after the valuable identification of the password, will be considered as been executed by the client. In case Katerina Marmagioli has reasons to believe that the security of the website is in danger, Katerina Marmagioli will be entitled to alter the clients’ password.

Suspension of the service

Katerina Marmagioli is entitled to suspend the services of her website and the connected systems when maintenance, modifications and improvements have to be done.

In case of a technical incident, in case of force majeure or in case of urgency, interruptions may occur without previous warning. In case of a partial or a total denial of access to the website, Katerina Marmagioli will -if possible- try to explain the reasons to the client

The client is requested to contact Katerina Marmagioli kmarmagioli@gmail.com in case he/she faces problems as consequence of the interruption of the website, as mentioned above.

PRICES, METHODS OF PAYMENT AND PAYMENTS

Prices

Prices are not negotiable. Once the agreed price has been paid, the price is fixed and will not be changed, whatever reason brought by the client.

Overview of prices and transparency

Sales and other local taxes will be calculated in function of the place of delivery and are calculated automatically via AVALARA integration.

In case you are shopping with a delivery address in Europe or elsewhere in the World, please contact Katerina Marmagioli at kmarmagioli@gmail.com or +32472660109.

Shipping costs

Please look chapter referred to as ‘Shipping details’

VAT – Sales Tax

Sales and other local taxes will be calculated in function of the place of delivery and are calculated automatically via AVALARA integration. KM Jewelry Florida LLC  manages all shipping in the United States.

In case you are shopping with a delivery address in Europe or elsewhere in the World, please contact Katerina Marmagioli at kmarmagioli@gmail.com or +32472660109. Aikaterini Lydia Marmagkioli manages all shipping outside the US.

International taxes and duties

Deliveries outside the US and EU may be subject to local import taxes and duties, which are the responsibility of the client where they may apply. If any charges apply, the shipping company will contact the client by telephone once the items are in customs. Please be aware that this may delay the delivery time as goods held at customs will be the client’s responsibility to pay the necessary charges for local authorities to release the goods.

Additional information

If possible, Katerina Marmagioli will try to provide to the client information concerning the export and import charges and taxes, and other local taxes and charges concerning expeditions outside the EU. Export and import charges and taxes, and other local taxes and charges are always at clients charge, unless otherwise provided in legal provisions.  Katerina Marmagioli  can never be held liable for differences/changes in VAT tariff or export and import charges and taxes.

Aikaterini Lydia Marmagkioli manages all shipping outside the US.

PAYMENT METHODS

The client who wishes to purchase a product at www.katerinamarmagioli.com can pay in the following ways:

  • Credit Card (Stripe) – Pay with your credit card via Stripe.
  • Pay via PayPal; you can pay with your credit card if you don’t have a PayPal account.
  • Apple Pay / Google Pay and all other payment options provided by Stripe.

Katerina Marmagioli can change and/or extend the payment means. These modifications and/or extensions will be communicated through www.katerinamarmagioli.com.

When payment is done by credit card, the conditions of use of this card are determined by the card issuer. Katerina Marmagioli is not involved in the relation between the client and the card issuer.

SHIPPING DETAILS

  • Katerina Marmagioli ships all items within maximum twenty one working days upon from the reception of the payment on the account of Katerina Marmagioli.
  • Purchases on the website www.katerinamarmagioli.com are dispatched worldwide. Katerina Marmagioli works together with transport companies specialized in the forwarding of valuable goods. Depending on the place of delivery, the purchased products will – in most cases – be forwarded by FedEx.
  • The client can track each item by the tracking number.
  • Katerina Marmagioli will cover all shipping costs.
  • The items are delivered by secure service and are fully insured up to a receipt by the client.
  • Katerina Marmagioli covers the cost of insurance during shipment until delivery.
  • Purchased products will only be shipped after payment or confirmation of payment.

Delivery time

The estimated time depends on the place of delivery.  The delivery time can be confirmed by the client by using the tracking number that Katerina Marmagioli will provide, once the package is handed over to the courier company.

Delivery address

Purchased products will be delivered at the place mentioned by the client.  The client will be asked to sign a delivery note when the purchased goods are delivered. To avoid fraud Katerina Marmagioli recommends the client to give his address mentioned on his credit card or known by the financial institution of the client. Any mistakes in the address provided by the client may result in failure to deliver the goods and additional shipping costs, which fall under the responsibility of the client and will be fully paid by the client.

Follow up of shipping: Reference (tracking) number

When the purchased product is shipped, the client will receive a shipping reference (tracking) number by email, by which he can follow up the shipment on the website of the courier company, starting from the collection at Katerina Marmagioli. Katerina Marmagioli asks the client to make a precise follow up of the shipment and to assure that he will collect himself or charge a trustful person to collect the purchased product.

Control of the shipped parcels

Katerina Marmagioli recommends her clients to check shipped parcels previous to the signature of the delivery note for apparent defects, such as i.e. fissures and dents.

Packaging of the product

All purchased products ready to be shipped by Katerina Marmagioli are packed in a fitted, high quality box to protect the purchased product during the shipping.

Insurance of the shipped product

Each shipment made by Katerina Marmagioli is fully insured (risk-free).

For security reasons the client can be asked to sign a delivery note when the purchased goods are delivered. Katerina Marmagioli asks the client to make a precise follow up of the shipment and to assure that he/she will collect in person or charge a trustful person to collect the purchased product.

Transfer of risk

Risks are transferred to the client once the parcel (which contains the purchased product) has been delivered to the clients’ address, even if the delivery note has not been signed.

Lack of collection of delivery

When the client fails to collect the parcel in due time, the parcel will be reshipped to Katerina Marmagioli.  Katerina Marmagioli will notify the client that the purchased product(s) remain(s) at his/her disposal at Katerina Marmagioli and will invite the client to collect the purchased product within 1 month after reshipment.

The client will be entitled to collect the purchased product after payment of reshipment charges or to ask for reshipment to his address after payment of the reshipment charges to Katerina Marmagioli and reshipment charges to the (new) address of the client.

Apparent Defects

Katerina Marmagioli’s clients’ are requested to inspect the purchased products immediately after delivery.

Claims about apparent defects of the products have to be notified in written form at kmarmagioli@gmail.com within a period of 3 days after delivery/reception.

The client can be requested by Katerina Marmagioli to reship the purchased product, object of the claim.  Reshipment charges in the US are covered by Katerina Marmagioli. Reshipment charges outside the US are beared by the client. 

REFUNDS POLICY

Right of renouncement

  • The client is entitled, without motivation and without penalty, to renounce to purchase the bought product within 14 days after delivery of the purchased product.
  • The client has no right to renounce if the object of the purchase is a product specially modified or manufactured for the client according to his own specifications or has an obvious personal character. This EXCLUDES ring sizes.

Conditions to the right of renouncement

  • When the client wants to exercise his right to renounce, he/she is obliged to return the delivered product in the original state, unworn and unused, with all the original packaging, certificates and price tags attached, and to communicate his/her bank account.
  • The client is precluded from his/her right to renounce when the products are no longer in their original state, are incomplete, are damaged or have been used.
  • The documentation, the certificates, any guarantee notes and the packaging, which were part of the delivery, have to be returned.
  • Previously to the use of his/her right to renounce, the client will inform Katerina Marmagioli by email at kmarmagioli@gmail.com of his/her intention to renounce to the purchase.
  • After the client informed Katerina Marmagioli that he/she wants to exercise his/her right to renounce, the product has to arrive at the address indicated by Katerina Marmagioli in the United States (Address to be provided in Florida) (for US sales) within seven (7) days after the last day of the return policy of 14 days is reached.

Reshipment of the purchased product by renouncement

  • The product, object of renouncement, has to be reshipped to address indicated by Katerina Marmagioli, where Katerina Marmagioli herself or one of her collaborators will receive it. With regard to the US sales only, Katerina can arrange reshipment.
  • Under no circumstances Katerina Marmagioli will be responsible for the (arrangement of the) return, neither intervene in the arrangement of the insurance coverage or customs costs for any returns.With regard to G the US sales only, Katerina will cover all costs related to reshipment.
  • Costs and Insurance of reshipment and costs resulting from incorrect application of the customs procedures related to the re-importation (from outside the European Union) of the purchased jewel will always be borne by the client. Katerina Marmagioli will never be liable for damages -theft and lost included- of the reshipped product/packaging.With regard to  the US sales only, Katerina will cover all insurance related to reshipment.

Control of reshipped parcels after renouncement and/or exchange

  • As soon as the object of renouncement is received at Katerina Marmagioli it will be submitted to a quality control, in order to control if the condition of the reshipped product and packaging meets the requirements to be object of the right of renouncement or to be exchanged.
  • When reshipped, Katerina Marmagioli will notify reception of the reshipment to the client by email.

Reimbursement of the price

  • The purchase price will be reimbursed by Katerina Marmagioli within ten (10) working days after a satisfactory quality control of the reshipped parcel.
  • Reimbursement will be done by transfer on the bank account or Paypal mentioned by the client for this purpose.

Transfer of property

Notwithstanding the delivery, the transfer of property of the purchased product will only occur after payment of the purchase price, included all due cost, charges, taxes and interests.

WARRANTY

Katerina Marmagioli’s range of jewelry is the result of highly deliberate and carefully considered choices in respect of concept, style, quality, workmanship and safety, with the strictest guidelines applying to all these factors. All our jewels are  checked by skilled craftsmen with years of experience at every stage of the process. Furthermore, every completed item of jewelry is subjected to our strict general quality control just before it is dispatched to the customer.

Hidden defects

  • Katerina Marmagioli guarantees the client against hidden defects of the product(s) whenever these may occur. Katerina Marmagioli provides a lifetime repair guarantee.
  • Hidden defects have to be notified to Katerina Marmagioli by email within ten days after discovery.
  • Katerina Marmagioli will provide all possible assistance to repair the defect.

Notwithstanding the provisions above under ‘product warranties’, Katerina Marmagioli will not be held to warranty in the following cases:

–  Inappropriate or unjustified use of the product;

–  Modification and reparation of the product without consent of Katerina Marmagioli;

– If the -even partial- defects have been caused intentionally, or by serious negligence or lack of maintenance;

– In the event of the loss of pearls, gemstones, diamonds. In this case Katerina will still cover the repair, however the cost of lost pearls, gemstones and diamonds will be covered by the client, after prior agreement.

Costs concerning products excluded from warranty

Research costs

Research costs to analyse the foundation of claims for hidden defects of a purchased product made by Katerina Marmagioli are at clients’ charges if the claims appear to be not founded.

Costs of repair

For products, which are excluded from the warranty but have to be repaired, Katerina Marmagioli will forward a tender to the client, previous to any repair. The client can always refuse the tender. In this case, the product will be reshipped to the client.

Preclusion of property

By lack of prepayment of reshipment and research costs by the client within six (6) months after the forwarding date of tender,

  • Katerina Marmagioli will have the right to invoice these costs to the client;
  • Katerina Marmagioli will have the right to invoice the costs of storage (i.e. rent, assurances, etc…) to the client.

Restriction of damage

Katerina Marmagioli will never be liable for damages caused by a supplied service or product – whatever the reasons could be – for an amount that exceeds the amount of the invoice paid by the client concerning the said service or product.

Reshipment of the purchased product by use of product warranty

  • The product, the object of use of product warranty, has to be reshipped to the address indicated by Katerina Marmagioli.
  • Costs and Insurance of reshipment and costs resulting from incorrect application of the customs procedures related to the re-importation (from outside the European Union) of the purchased jewel will always be borne by the client. With regard to the US sales only, Katerina will cover all costs related to reshipment.
  • Katerina Marmagioli will never be liable for damages – theft and loss included – of the reshipped product/ packaging.With regard to the US sales only, Katerina will cover all insurance related to reshipment.
  • Under no circumstances Katerina Marmagioli will be responsible for the (arrangement of the) return, neither intervene in the arrangement of the insurance coverage for any returns.   With regard to the US sales only, Katerina will do all arrangements related to reshipment.

LIABILITY

Use of systems/connection

Katerina Marmagioli waives any liability for damages caused by dysfunctions of the hardware and/or of the software systems and all devices referred to these systems, which are used to have access to the website www.katerinamarmagioli.com

Security and precautions

The client is obliged to notify Katerina Marmagioli immediately of all problems related to the access and use of the website of www.katerinamarmagioli.com

Unavailability of the website

Katerina Marmagioli waives any liability for damages caused by temporary or final unavailability of www.katerinamarmagioli.com.

Katerina Marmagioli waives any liability for damages to the client or to thirds caused by:

  • The impossibility to establish the necessary connection to be supplied by a service, the interruption of this connection, whatever could be the reason, problems by sending and receiving services, if these problems are caused by thirds
  • Delays in execution or the non-execution of services by thirds as i.e. delays in or lack of transmission by communication providers contracted by the client.
  • Delays in execution or the non-execution of services by thirds contracted by the client.
  • Errors in data supplied by third parties to Katerina Marmagioli;
  • The recurrent unavailability of the website www.katerinamarmagioli.com as a result of errors, omissions, interventions of thirds or technical defects, whatever their nature and/or origin.

Are i.e. contained in this provision concerning the unavailability of the website:

  1. Overloading of the network of the provider chosen by the client;
  2. Absence or neglect in maintenance of the maintenance service suppliers of Katerina Marmagioli;
  3. All cases of force majeure. i.e. and in a non restricted way is understood by force majeure, war, revolution, attempts, disasters, strikes and all other events beyond Katerina Marmagioli’s will and control by which Katerina Marmagioli can not partially or totally fulfil any obligations any more.
  4. Decisions and/or obligations imposed by Greek or foreign authorities;
  5. Hypertext links on which Katerina Marmagioli has no control and which give access to the website;
  6. Incomplete or erroneous information from third sources;
  7. Faults and negligence of the client himself.

Damages and interests

Katerina Marmagioli will never be liable for damages caused by a product – whatever the reason – for an amount which exceeds the amount of the invoice paid by the client for this service or product.

Intellectual Property

  • The client expressly acknowledges that intellectual rights concerning the name, all transmitted information, all pictures, all communications or other expressions concerning the products and/or in the website are and remain exclusive property of Katerina Marmagioli, its suppliers or other holders of rights.
  • By intellectual property rights is meant patents, brand rights, copyright, design and models and other intellectual property rights as technical and/or commercial know-how, methods and concepts.
  • Products sold under the Katerina Marmagioli brand are protected by national and international laws (i.e. the intellectual property laws) and remain property of Katerina Marmagioli (Aikaterini Lydia Marmagkioli/KM Jewelry Florida LLC).
  • It is forbidden to use the commercial names and brands “Anomy’ and ‘Katerina Marmagioli’ and to use, copy, reproduce, modify, disclose, distribute, supply, retail jewelry under the Katerina Marmagioli brand or to transfer any rights to thirds.

The client declares that the products are bought for personal purposes and not for commercial purposes.

  • Nothing in the General Conditions nor any act of copying and/or downloading information can be considered as a partial or complete transfer of the intellectual property of Katerina Marmagioli to a third party or to the client. The client must not infringe the intellectual property rights of Katerina Marmagioli.  The client is allowed to copy or to download his own data or the information which is his exclusive property, provided that he will not alter any copyright or restriction of liability clause or any other provision.
  • The client will indemnify Katerina Marmagioli against any claim or legal action of third parties for damages caused by infringements on this provision.

PERSONAL DATA

Katerina Marmagioli will treat personal data received from clients according the legal provisions concerning respect of privacy, as mentioned in the website.

MODIFICATIONS TO THE GENERAL CONDITIONS

Katerina Marmagioli can modify the present general conditions, the prices on the website, the product-lines and offers at any time and will notify these changes on the website. These changes are applicable as soon as they are published on the website.
Use of the website after the publication of the modification of the general sales conditions means the acceptance of the modified version of the general conditions.  The client is requested to consult the general conditions at regular intervals.

GENERAL PROVISIONS

The impossibility to fulfill, the nullity or the invalidity of one of the provisions of the present general conditions will not lead in any way to the impossibility to fulfill, the nullity or the invalidity of all other provisions of the present general conditions.
Unless otherwise expressly agreed, not claiming a right or not applying a sanction will never result in the renouncement of any right whatsoever.

SETTLEMENT OF CONFLICTS, APPLICABLE LAW AND JURISDICTION

Katerina Marmagioli aims to jewelry clients worldwide. When a conflict relating to the interpretation and/or the fulfillment of the contract and the present general conditions appears, the client will be invited to take contact as soon as possible with one Katerina Marmagioli.

Katerina Marmagioli will make all efforts to resolve the problems, the claims and the observations of the client in a constructive way, but always with reference to the “Terms & Conditions” and all clauses referred to in www.katerinamarmagioli.com.

Katerina Marmagioli considers its business integrity its highest asset, therefore we inform that any form of intimidation, defamation, threat, unreasonable behavior, offense or unfounded incrimination towards Katerina Marmagioli’s representative will not be tolerated and will directly result that the line of communication will be handed over to our specialized legal team. In this regard, Katerina Marmagioli draws the attention on the fact that, as a matter of principle will take all necessary legal measures (including launching court procedure) in order to protect itself against any form of intimidation, defamation, threat, unreasonable behavior, offense or unfounded incrimination.

Jurisdiction

When parties were unable to resolve the conflict in an amicable way, only the Courts of the judicial district of Greece are authorized. These Courts will have exclusive jurisdiction for all issues conflicts and disputes concerning the validity, the interpretation the enforcement or termination of the contract between the parties.

Applicable Law

All issues, questions and disputes concerning the validity, the interpretation the enforcement or termination of the contract between the parties shall only be governed and construed by Greek law. No effect shall be given to any other choice of law or to any conflict-of-law rules or provisions (Greek, foreign or international) that would result in the appliance of another law or in the appliance of the Vienna convention concerning international sales.

MISCELLANEOUS

For any questions, claims and observations concerning the services, the orders, the management, the privacy issues or the general conditions of Katerina Marmagioli, please contact:

  • e-mail: kmarmagioli@gmail.com
  • telephone : (Rest of the World)+32 472 660 109/  (USA)+1 (813) 532-3803

LEGAL INFORMATION

General

The General Conditions apply to the website www.katerinamarmagioli.com

By using this website you commit yourself (hereafter the client) to accept and to respect these general conditions & the conditions explained under ‘legal information & privacy policy) as shown on www.katerinamarmagioli.com

This website has been created and is managed by Katerina Marmagioli with the help of George Fragkos.

Intellectual property rights

Katerina Marmagioli offers a jewelry line of high quality and standing under its own name and brand. This jewelry line is offered and showed on the website and in the specific points of sales mentioned on www.katerinamarmagioli.com

All products manufactured and sold under Katerina Marmagioli’s name and brand are protected by national and international law (i.e. intellectual property rights) and are property of Katerina Marmagioli.

It is forbidden to use the commercial names and brands ‘Katerina Marmagioli’ and to use, copy, reproduce, modify, disclose, distribute, supply, retail jewelry under the Katerina Marmagioli brand or to transfer any rights to thirds.

The client commits to indemnify Katerina Marmagioli against all claims or lawsuits of third parties, for damages caused by infringements of these obligations.

Responsibility & liability of Katerina Marmagioli

Katerina Marmagioli refers as much as possible & whenever appropriate to the general conditions as publicized on www.katerinamarmagioli.com.

Katerina Marmagioli puts a lot of effort into the accuracy & completeness of the information which is provided to the visitors of its website. Information, pictures, descriptions on the website of www.katerinamarmagioli.com or the information given by email and by phone are as precise as possible. Katerina Marmagioli pays the greatest attention to the information we share on our website. We cannot, however, guarantee that the given information is always completely without flaw or fault. If the given information contains an error, which should be evident to the average consumer, we will not accept any liability for this error. When the client faces unclear information he/she can always contact Katerina Marmagioli at kmarmagioli@gmail.com.

Katerina Marmagioli has the explicit right to change any information (of any kind) on the site at any given point in time.

In some cases, the client will have to use a password to access certain parts of the website www.katerinamarmagioli.com. Access to these parts without using the password is strictly forbidden. The client has to keep the received password secret.

The client commits himself to inform Katerina Marmagioli immediately in case his password has been disclosed to thirds or in case he received the password through person/company other than Katerina Marmagioli. Any use of the services of Katerina Marmagioli if required after the valuable identification of the password, will be considered as been executed by the client.

In case Katerina Marmagioli has reasons to believe that the security of www.katerinamarmagioli.com is in danger, Katerina Marmagioli will be entitled to alter the clients’ password.

PRIVACY POLICY (including utilization of cookies)

 In order to complete a purchase, we will request that you provide us with Personal Information (some or all of your title, name, user name, physical address, shipping address, billing address, electronic address, electronic identification, contact information, phone number, date of birth, age, gender, affiliation, billing information, images, credit card, debit card or electronic wallet information). This information is processed as needed by us and/or by third parties (such as warehouse, fulfillment and shipping, credit card authorization platform, financial institution) in order to complete the purchase. The information is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and is not disclosed, published or sold to any unrelated party without your explicit consent, except under provisions of N. 2225/1994 and obligations under directive 24/2006. Under certain circumstances required by law, we may be compelled by competent authorities, court orders or legal proceedings to disclose some of this information. We will make all reasonable effort to restrict such disclosures to what our legal obligations define at the time.

We use the personal information you provide us to complete the purchase. This includes confirming your order, processing payment, fulfilling and shipping your order. We may also use the information to communicate with you about your order, to make suggestions about alternative or related products or services, or to communicate news about Katerina Marmagioli offers and deals, trunk shows, newsletters. You can choose not to receive such communications from us by sending an email request to kmarmagioli@gmail.com or simply by clicking Unsubscribe at our Newsletters or Events Invitations or at any other form of email you receive from Katerina Marmagioli. Also, all personal information you opted during a physical sale, trunkshow, tradeshow or other jewelry event may be used to send you offers and deals, newsletters, event invitations and get in touch with you if necessary. If you do not wish to receive emails anymore or any form of contact you simply click Unsubscribe at the bottom of the email or notify Katerina Marmagioli at kmarmagioli@gmail.com.

If you connect with Katerina Marmagioli’s website through social media such as Facebook, LinkedIn, Instagram, Whatsapp and the like, we may receive information about you from those websites according to their privacy policies and according to the settings you have accepted from them. We do not have any control over them and their policies, so please ensure you have acted accordingly.  

Each time you connect to our website, we may collect information that pertains to your IP (internet protocol) address, your location, your device type, the browser you are using, your network provider, the time zone and country, language preferences, website pages you have visited, error and download reports. Our IT systems may collect this information automatically and may use it to facilitate your visit and improve our services. Some of this information is collected by “cookies”. Cookies are short electronic software scripts sent automatically among our website, your browser and your electronic equipment (which may be your computer, your mobile or other device or other means you have used to access our website). Cookies function to communicate more efficiently between you and our website and improve your experience with our website. Cookies are either temporary (deleted at the end of each session/visit to our website) or enduring (stored and used over multiple sessions). Some of the cookies are necessary for the proper functioning of the website and your session (such as remembering your log-in information, or the items in your shopping basket). You cannot navigate the website without allowing such cookies. Other cookies are optional (such language preferences, country, location, size, colors) and improve the functionality of the website and allow us to customize our services to you. Other cookies are used by us for data analytics purposes and convert information into non-personalized statistical data for diagnostics and related business decisions. 

You can block certain types of cookies by following your browser’s instructions, which should identify the files and locations of those cookies and how to block them or delete them. We do not control the policies and settings of your browser. Blocking or deleting cookies may not allow you to use some of the features of our website. You can get information about blocking, controlling and deleting cookies from www.aboutcookies.org or www.youronlinechoices.eu  

Note that various social media sites, such as Facebook and Instagram may also use cookies during your session in our website, if you have allowed them to do so. We do not control those cookies and the respective policies of the social media. Please refer to their policies and set their settings according to your preferences.

Unless you inform us otherwise, as described above, you consent to the deployment of cookies and the information you provide to us for the authorized use by our current team and related parties to complete purchases and improve our services to you. We take a number of reasonable and appropriate steps to inform and require our team and related parties to adhere to the prevailing European Union and Greek regulations in the use and storage of such information. As part of those steps, and as reasonably possible, we use encryption technology for transmission and storage of information, we do not store details of your credit card information beyond what is needed to complete specific transactions. We regularly monitor the traffic on our website to detect vulnerabilities and possible breaches. Nonetheless, you should be aware that any information transmitted over the internet or stored in digital form is not completely secure and we cannot complete guarantee the security of your personal data transmitted to us through the internet. You accept the risk of any such transmission.

Under Greek and European Union regulations you have various legal rights to review the personal information we hold on you, to dispute and request corrections about inaccuracies of your personal information. Please, contact us via email at kmarmagioli@gmail.com or through the contact form in the ‘Contact us’ section, to convey your reasonable request about the specific information and corrections. Such communication can be in either the Greek, English, French or Dutch language. 

You may be accessing our website from a location outside the European Union, or from countries that have different personal information laws, or via and through browsers with different levels of protection than those that apply in the EU. You explicitly accept that those provisions may be lower or different than what we provide here, and that we cannot guarantee the protection of personal information we receive from and through them nor can we comply with the range and possible contradictory statures of different jurisdictions. You accept that by using our website, our relationship with you is governed by European and Greek laws as appropriate.

Questions, Complaints & Observations

For any questions, claims and observations concerning the privacy policy (and corresponding legal information) of Katerina Marmagioli, please contact:

  • e-mail: kmarmagioli@gmail.com
  • telephone : (Rest of the World)+32 472 660 109/  (USA)+1 (813) 532-3803