Phoenix Earrings in Gold and Diamonds

Need Help?

Katerina would be happy to assist you with the following:

• Size and fit advice
• Personalisation services
• Detailed product information
• Delivery questions
• Exchange and return queries
• Placing orders

Feel free to contact Katerina by e-mail at katerina@katerinamarmagioli.com.

For quick customer service please give Katerina a call on: +1 (813) 532-3803.

Or you can finally use the Chat Service on our website.

Payments

All transactions on this website are processed using Stripe, one of the most secure payment platforms that encrypt your card details in a secure host environment. Stripe accepts all credit cards, debit cards, and payment wallets.

Shipping Methods and Expenses

We offer complimentary delivery with FEDEX on all orders. Delivery times range from 3–21 working days depending on whether the item is immediately available in stock. If you change your mind, we offer a 14-day return window from the date of delivery.

All shipping is free.

Products Returns and Refunds

You have the right to return the products you bought free of charge, within 14 days from the date you receive them.

Returns are only accepted if the products you wish to return are in the same condition in which you received them, in the same packaging as they were delivered to you, together with the retail receipt. In any other case returns will not be accepted.

In case you wish to return a product you bought, contact us at tel. +1 (813) 532-3803 or via email at katerina@katerinamarmagioli.com.

The purchase price will be refunded by Katerina Marmagioli within ten (10) working days after a satisfactory quality control of the reshipped parcel. Refunds will be done by wire transfer on the bank account or PayPal mentioned by the client for this purpose.